Servicing and Repairs

At Merchants and Advocates, we pride ourselves on having the skills and expertise to service and repair all the brands we represent. Whether it’s a commercial machine or a kettle, our skilled technicians ensure your equipment operates flawlessly.

Our in-house technical expertise, supported by the brands we distribute and beyond, specializes in diagnosing and resolving issues with precision. With trusted brands like Ratio, Varia, Poursteady, and Hario, we stock a comprehensive range of spare parts to keep all your coffee equipment going for a lifetime. Merchants and Advocates, being a project of C4 Coffee Co., carries the same beliefs across all the brands we represent. We stand behind the durability and serviceability of the equipment we sell, ensuring reliable service and support from minor repairs to complete overhauls.