TERMS OF SERVICE

1. Introduction

Welcome to the Merchants and Advocates website (the “Site”), operated by C Group Limited, also trading under C4 Coffee Co. (“we,” “us,” “our”). By accessing or using our Site, you agree to comply with and be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, please do not use our Site.

2. Use of the Site

2.1 Agreement to Terms

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service, including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content. Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms.

2.2 Permitted Use

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Site for your personal, non-commercial use, provided that you comply with these Terms.

2.3 Prohibited Use

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

2.4 Age Restriction

There is no specific age restriction listed on our website; however, by agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence.

3. General Conditions

3.1 Refusal of Service

We reserve the right to refuse service to anyone for any reason at any time.

3.2 Transmission of Content

You understand that your content (not including credit card information), may be transferred unencrypted and involve transmissions over various networks and changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

4. Accuracy of Information

4.1 General Information

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk.

4.2 Historical Information

This site may contain certain historical information. Historical information is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

5. Modifications to the Service and Prices

5.1 Price Changes

Prices for our products are subject to change without notice.

5.2 Service Changes

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

5.3 Liability

We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.

5. Distribution Terms

6.1 Merchants and Advocates Pricing

Merchants and Advocates pricing is as listed at the time of purchase and is subject to change. Merchants and Advocates is solely a distributor of business-to-business products. Any retailers/resellers must be New Zealand registered businesses and must be on-selling products to gain access to distributor pricing and discounts.

6.2 Hario New Zealand

Hario New Zealand is operated and managed by Merchants and Advocates / C Group Limited and is a partner of Hario Japan but does not represent Hario Japan. The Hario, V60, Zebrang, Pegasus, and other brands are owned and trademarked by Hario and not by C Group Limited. C Group Limited maintains exclusive distribution rights over “Hario” and its sub-brands for the New Zealand region. We cannot sell wholesale into international markets, and international markets (outside of Hario subsidiary companies) cannot sell wholesale into the New Zealand region.

6.3 Poursteady New Zealand

C Group Limited is an official distributor of Poursteady for the New Zealand region and maintains distribution rights for that region. The Poursteady brand rights are owned by Steady Equipment Corporation.

6.4 Ratio New Zealand

Ratio New Zealand is operated and managed by Merchants and Advocates / C Group Limited. The Ratio brand is owned and maintained by Ratio.

6.5 Origami New Zealand

Origami New Zealand is operated and managed by Merchants and Advocates / C Group Limited. The Origami Japan and Origami Cup brands are owned and registered to KAI Co., Ltd Japan. C Group Limited maintains exclusive distribution rights over “Origami” and its sub-brands for the New Zealand region. We cannot sell wholesale into international markets, and international markets (outside of Hario subsidiary companies) cannot sell wholesale into the New Zealand region.

6.6 IMPRESS

IMPRESS is owned and operated by C Group Limited, traded through Merchants and Advocates. All rights are reserved and maintained by C Group Limited.

7. Third-Party Links

Certain content, products, and services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

8. User Comments, Feedback, and Other Submissions

If, at our request, you send certain specific submissions (for example, contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service. You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

9. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

10. Errors, Inaccuracies, and Omissions

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.

11. Prohibited Uses

In addition to other prohibitions as set forth in these Terms, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass,